Solved

laptop won't power on

Posted on 2011-03-16
12
405 Views
Last Modified: 2012-05-11
I have this laptop that won't power on, so I figure the battery must be dead, but when I plug the AC adapter strange thing happens, if I plug the AC adapter in the power outlet a green light comes up on the AC adapter, but as soon as I plug the AC adapter into the laptop, that light shuts off. What can be the problem
0
Comment
Question by:Bob Macpherson
  • 6
  • 5
12 Comments
 
LVL 29

Accepted Solution

by:
Randy Downs earned 500 total points
ID: 35147397
could be a bad power adapter
0
 

Author Comment

by:Bob Macpherson
ID: 35147405
I tried 2 power adapters, they do the same thing
0
 
LVL 29

Expert Comment

by:Randy Downs
ID: 35147441
try it with the battery out
0
 

Author Comment

by:Bob Macpherson
ID: 35147610
a new development, I found a docking station and it powers on fine on it, I will try with a battery out like you said, to see what happens.
0
 

Author Comment

by:Bob Macpherson
ID: 35147654
same thing happens with the battery out, the light on AC adapter is on until I plug it into the laptop, then it goes off.
0
 
LVL 29

Expert Comment

by:Randy Downs
ID: 35147716
Try the power adapters on another laptop. I suspect they are both bad.
0
Network it in WD Red

There's an industry-leading WD Red drive for every compatible NAS system to help fulfill your data storage needs. With drives up to 8TB, WD Red offers a wide array of solutions for customers looking to build the biggest, best-performing NAS storage solution.  

 

Author Comment

by:Bob Macpherson
ID: 35147776
it's an old laptop Compaq 6710b, I don't think I have another one around...
0
 
LVL 29

Expert Comment

by:Randy Downs
ID: 35147818
I'd get a universal power supply like this and you can use on any laptop to test - http://www.amazon.com/Rocketfish-RF-BPRAC3-Universal-Laptop-Adapter/dp/B002ZVHFEG/ref=pd_cp_e_2
0
 

Author Comment

by:Bob Macpherson
ID: 35147852
that won't work, this power supply connector is a larger round and has pins inside!
0
 
LVL 29

Expert Comment

by:Randy Downs
ID: 35147926
0
 

Expert Comment

by:jtrthehax
ID: 35147955
If it works on a docking station and has a special port on the bottom for it, then it's very possible the AC port on the laptop is bad. I've seen the connector inside become unhooked from the PCB before because of heat over time.
0
 

Author Comment

by:Bob Macpherson
ID: 35193805
I bought a new battery and a new ac adapter and now it works fine
0

Featured Post

Save on storage to protect fatherhood memories

You're the dad who has everything. This Father's Day, make sure your family memories are protected. My Passport Ultra has automatic backup and password protection to keep your cherished photos and videos safe. With up to 3TB, you have plenty of room to hold the adventures ahead.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

When I work on a laptop, the first thing I always check is for proper voltage output. Many times I have had customers bring only their laptop in and think their battery is bad - then  I plug in my universal adapter and the battery charges fine. …
In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…

896 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now