Solved

laptop won't power on

Posted on 2011-03-16
12
407 Views
Last Modified: 2012-05-11
I have this laptop that won't power on, so I figure the battery must be dead, but when I plug the AC adapter strange thing happens, if I plug the AC adapter in the power outlet a green light comes up on the AC adapter, but as soon as I plug the AC adapter into the laptop, that light shuts off. What can be the problem
0
Comment
Question by:Bob Macpherson
  • 6
  • 5
12 Comments
 
LVL 29

Accepted Solution

by:
Randy Downs earned 500 total points
ID: 35147397
could be a bad power adapter
0
 

Author Comment

by:Bob Macpherson
ID: 35147405
I tried 2 power adapters, they do the same thing
0
 
LVL 29

Expert Comment

by:Randy Downs
ID: 35147441
try it with the battery out
0
Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

 

Author Comment

by:Bob Macpherson
ID: 35147610
a new development, I found a docking station and it powers on fine on it, I will try with a battery out like you said, to see what happens.
0
 

Author Comment

by:Bob Macpherson
ID: 35147654
same thing happens with the battery out, the light on AC adapter is on until I plug it into the laptop, then it goes off.
0
 
LVL 29

Expert Comment

by:Randy Downs
ID: 35147716
Try the power adapters on another laptop. I suspect they are both bad.
0
 

Author Comment

by:Bob Macpherson
ID: 35147776
it's an old laptop Compaq 6710b, I don't think I have another one around...
0
 
LVL 29

Expert Comment

by:Randy Downs
ID: 35147818
I'd get a universal power supply like this and you can use on any laptop to test - http://www.amazon.com/Rocketfish-RF-BPRAC3-Universal-Laptop-Adapter/dp/B002ZVHFEG/ref=pd_cp_e_2
0
 

Author Comment

by:Bob Macpherson
ID: 35147852
that won't work, this power supply connector is a larger round and has pins inside!
0
 
LVL 29

Expert Comment

by:Randy Downs
ID: 35147926
0
 

Expert Comment

by:jtrthehax
ID: 35147955
If it works on a docking station and has a special port on the bottom for it, then it's very possible the AC port on the laptop is bad. I've seen the connector inside become unhooked from the PCB before because of heat over time.
0
 

Author Comment

by:Bob Macpherson
ID: 35193805
I bought a new battery and a new ac adapter and now it works fine
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Dell Vostro 3550 unknown in network and sharing 3 91
Dual Mointor Display Driver/Excel 2016 4 84
HP laptop audio plug 12 48
I need the BIOS PW to a Dell E6400 14 83
When you hit the power button on your laptop and it does nothing there are a couple of things that you need to check. You will need to check your Ac Power Adapter and your DC Power Jack.  Tip: If you have checked your Ac power adapter and know …
I originally posted this Article Here (http://www.bestelectronicarticles.com/computers/software-troubleshooting/how-to-find-a-driver-for-you-devices-in-windows.html) and thought I would now share with the Experts Exchange community. Driver Proble…
This Micro Tutorial will teach you how to censor certain areas of your screen. The example in this video will show a little boy's face being blurred. This will be demonstrated using Adobe Premiere Pro CS6.
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now