Solved

Outlook 2007 contents of inbox disappearing

Posted on 2011-03-16
3
579 Views
Last Modified: 2012-05-11
The contents of a user's inbox keeps disappearing.  She can get them back by sending herself a message but I'd like to stop them disappearing in the first place.

I've already done the following:

1. Reset all the views
2. Created a new mail profile for her
3. Switched off all rules.
4. Followed http://support.microsoft.com/kb/287577

Any other things to try ?

Many thanks

rs256
0
Comment
Question by:rs256
  • 2
3 Comments
 
LVL 16

Expert Comment

by:Postmaster
ID: 35153535
Check if another PC gets any use.
I have seen this happen when one PC is setup correctly, but another is set with a profile configured to "deliver to PST" - usually caused by Wizard profile create and a mis-spelt server name.

Each time the bad PC is used, the inbox content is pulled off the Exchange server.

Also check Auto Archive settings on the folder.
0
 

Accepted Solution

by:
rs256 earned 0 total points
ID: 35155258
Thanks for that

I've just managed to sort it out using the /cleanviews command line parameter from this page

http://office.microsoft.com/en-us/outlook-help/command-line-switches-for-microsoft-office-outlook-2007-HP001218589.aspx

thanks for the help, I'll close the question.
0
 

Author Closing Comment

by:rs256
ID: 35187243
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
In-place Upgrading Dirsync to Azure AD Connect
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
how to add IIS SMTP to handle application/Scanner relays into office 365.

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question