rs256
asked on
Outlook 2007 contents of inbox disappearing
The contents of a user's inbox keeps disappearing. She can get them back by sending herself a message but I'd like to stop them disappearing in the first place.
I've already done the following:
1. Reset all the views
2. Created a new mail profile for her
3. Switched off all rules.
4. Followed http://support.microsoft.com/kb/287577
Any other things to try ?
Many thanks
rs256
I've already done the following:
1. Reset all the views
2. Created a new mail profile for her
3. Switched off all rules.
4. Followed http://support.microsoft.com/kb/287577
Any other things to try ?
Many thanks
rs256
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I have seen this happen when one PC is setup correctly, but another is set with a profile configured to "deliver to PST" - usually caused by Wizard profile create and a mis-spelt server name.
Each time the bad PC is used, the inbox content is pulled off the Exchange server.
Also check Auto Archive settings on the folder.