• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 454
  • Last Modified:

BES reset password

We reset 1 of our users passwords on their blackberry as they had left the company, we now need access to the phone, but somebody has deleted the user from BES and we have forgotten what the password was reset to.

The phone also isnt in the office, so we dont have physical access to it, is there anyway to get the password, wether its possible to reset a password by the PIN from BES or in a log somewhere?
1 Solution
Mike SullivanDirectorCommented:
Sorry, no.

Security is the number one consideration on BlackBerry. If anyone could break a password, security wouldn't be up to much. You can wipe the device and set it back to factory defaults so that you can use it elsewhere, but if you want to access the data on the device then it's the password or nothing, I'm afraid.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now