Exchange 2003 stores not mounting
Posted on 2011-03-16
I am having a problem with our Exchange 2003 server. All the services start but the stores do not mount. When I go to Exchange System Manager and try to open the stores I get the following message:
The action could not be completed because the Microsoft Information Store service is unavailable. Be sure the service is running and you have network connectivity to the Microsoft Exchange Server computer.
Operation:Retreiving mount information
Id no: c1041721
Exchange System Manager
If I right click to try and manually mount the store the options are greyed out. All the services are started. The only errors I can find in Event viewer are ActiveSync errors and a couple of winmgmt errors id 47 about some performance data:
WMI ADAP was unable to retrieve data from the PerfLib subkey: SYSTEM\CurrentControlSet\Services\MSSGTHRSVC\Performance\Library, error code: 0x80041009
I have tried rebooting but no change. Some updates were recently applied.