Outlook 2003 crashes when the user is writing an email while simultaneously, a shared user is writing to their calendar.
Posted on 2011-03-16
Hello, one of my users is experiencing a random issue with Outlook 2003 which is connected to Exchange Server 2010. The main user has a shared calendar in which a shared user writes saves appointments in frequently.
What is happening is when the main user is writing a new email message or replying to an existing message, and the shared user saves an appointment to the main user's calendar at the same time, the main user's Outlook crashes.
How do I go about diagnosing and solving this problem? It is not consistent and is random, but the common trait is that the issue occurs while the above activity is performed.
The machine is:
Windows XP Pro 32-bit
Outlook 2003 connected to an Exchange 2010 Server