Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

HP 9050mfp Printer

Posted on 2011-03-16
8
Medium Priority
?
591 Views
Last Modified: 2012-06-21
HI,

I have ann HP9050MFP printer that we need to copy only.  I have removed network connection so the copy option is the only open now.  When you hit copy- start the paper will feed but it does not print out anything.  I have checked all settings and see nothing that is stopping the print.  It is not setup to scan to job or anything that would cause no prints.  I have tried the factory reset and trying to reinitialize the disc.  Does anyone have the answer or ideas on how to get this working?

Thank You
0
Comment
Question by:jajen
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
  • 2
8 Comments
 

Expert Comment

by:ssc-insight
ID: 35149620
Locate the procedure to print a self-test page (HP's website) while the printer is disconnected and verify that basic printing functions are working properly.  
0
 

Author Comment

by:jajen
ID: 35149807
Yes It is able to print all configuration pages from menu.
0
 
LVL 39

Expert Comment

by:hdhondt
ID: 35155023
Possibly there is a problem with the scanner. Try getting it to scan to a PC and see what the scan file looks like.
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 

Accepted Solution

by:
jajen earned 0 total points
ID: 35156115
I have it working, I believe the fix was when I did a disk initialiaztion again and a cold reset.  I had done this once but doing this again finally must have set whatever was set wrong back to the right way and now the printer will print copies.
Thank you all for replys
0
 

Author Comment

by:jajen
ID: 35156129
Problem is resolved
0
 

Expert Comment

by:ssc-insight
ID: 35157873
great
0
 
LVL 39

Expert Comment

by:hdhondt
ID: 35161584
Glad you found the problem
0
 

Author Closing Comment

by:jajen
ID: 35187270
This fixed the problem
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

597 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question