I am to be a part of multiple phone interviews for a desktop position. I need questions that would reveal desktop troubleshooting skills as well as team/personal skills.
The person hired we will most likely never meet face to face. So it is very important that the candidate be extremely self motivated, organized and able to work under pressure while being pulled in ten different directions. They must be able to prioritize. What I would like is a list of questions that can reveal these areas without steering the individual into the answer. For example; I do not want to simply ask "What is your procedure or thought process for completing one task while being asked to resolve other desktop problems?" At a minimum however I would like a list of solid interview questions. First and foremost I need to discover if the candidates are "team players", are they group oriented, etc.