Cannot cancel a print job on HP CM1312
Posted on 2011-03-16
We have a HP CM1312 which keeps telling us it is printing but does not produce anything. I have cancelled all the print jobs on the 4 PC's that use this printer, and I have selected "Cancel" on the printer control panel but the printer still just says "Printing"..
Can anyone help?
The PC's all run Windows 7 Pro, and printing has been ok until today.