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Cannot cancel a print job on HP CM1312
We have a HP CM1312 which keeps telling us it is printing but does not produce anything. I have cancelled all the print jobs on the 4 PC's that use this printer, and I have selected "Cancel" on the printer control panel but the printer still just says "Printing"..
Can anyone help?
The PC's all run Windows 7 Pro, and printing has been ok until today.
Can anyone help?
The PC's all run Windows 7 Pro, and printing has been ok until today.
Pull the plug on the printer, wait 30 seconds and plug it back in. Also see which system put that job in the queue and reboot the pc.
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My own solution worked.