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Windows Server 2008 R2 Terminal Server Doro PDF Writer/Printer standard user access issue

Posted on 2011-03-16
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Hello experts.  I have hit a snag.

I have been using the wonderful program Doro PDF Writer to provide a simple way for my users to create PDFs.  I have installed it on a Windows 2003 terminal server with great success.

However, I have just installed it on a Windows 2008 R2 terminal server in a domain and now only local system administrators can use it.  Standard users can launch the application but then they get the error "Can't create filename.pdf in C:\Users\username\Desktop".  Administrators do not get this error.  I looked in the taskmanager and the Doro program is running under the users account so it shuold be able to write to the users desktop.

I have run into this issue before on terminal servers and it is usually a permissions thing for the program folder or registry keys.  I gave the remote desktop users group full access the the Doro program folder and that had no effect.  I went looking in the registry by searching on the word Doro and came up with many entries.  

Before I start editing registry permissions thought I would give someone out there who has experience in these matters weigh in on the subject.

So, the question is, how do I get this program to work for a standard user without turning them into local administrators?

karislove
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Question by:karislove
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connectex earned 2000 total points
ID: 35163002
Use Sysinternals Process Monitor. You can filter on the result contains denied. It should help you find the file or registry changes necessary to let the software work without administrator rights.
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by:karislove
ID: 35167654
You da man!

Thanks

karislove
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