moving web host with own nameservers without downtime

Posted on 2011-03-16
Medium Priority
Last Modified: 2012-05-11

We have 20 clients whose websites and e-mail we host on shared hosting.  Everyone uses these settings:

nameservers: ns1.compubase.ie, ns2.compubase.ie
POP: pop.compubase.ie
SMTP: smtp.compubase.ie
FTP: ftp.compubase.ie

We need to move to a completely different web host, probably to a dedicated VS or similar.  Obviously, I will need to copy everyone's website to a local PC, then migrate to the new server and I will need to recreate everyone's mailboxes.  If possible, I want everyone to still use the same compubase.ie POP, SMTP and FTP addresses (and not to have to change nameservers for their domains).  But given that we're using our own nameservers, managed by our current host, what is a good strategy for moving to a new host without any (or much) downtime?

Thanks in advance
Question by:mark_D74
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LVL 33

Expert Comment

ID: 35160661
Is compubase.ie your owned domain, or does it belong to the hosting provider?

Author Comment

ID: 35161287
compubase.ie is our own domain
LVL 33

Accepted Solution

shalomc earned 2000 total points
ID: 35168215
the trick to do is to lower the TTL on all of the services you are about to modify.
You intend to keep all the services names and only to modify their IP addresses, so your only problem is the period of time when the name servers and the end points (PCs, servers, etc) are caching the resolved IP addresses. That's what lowering TTL is supposed to help with.
If your current TTL is a day (86400 seconds) then lower it to a something like 300 seconds a day before moving, do the change, wait a day, and raise it again to a sensible number like its previous value.
Your support staff should be familiar with the "ipconfig /flushdns" command.

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