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Cisco ASA and Apache timeouts

Posted on 2011-03-16
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Last Modified: 2012-05-11
We have a client that has access to one of our servers for a billing software. They are getting lost of connectivity periodically for about 1 minute. This happens inconsistently but multiple times during the day. Could this be a timeout problem between the firewall and the Apache server? Is there a way to monitor the firewall for this?

thx!
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Question by:samashcam
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by:Ernie Beek
ID: 35155245
You can use ASDM logging with a filter for the apache's ip address and see if anything shows up.
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Author Comment

by:samashcam
ID: 35185206
We have done that but we don"t see errors. Not sure if it's application related or firewall related.
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by:Ernie Beek
ID: 35187713
You could use wireshark to see what's going on between the server and the firewall: http://www.wireshark.org/
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Author Comment

by:samashcam
ID: 35193649
True. I will try it after I upgrade the firewalls. We have a maintenance window tomorrow night. After that is done , then I can return to this.. :)
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by:Ernie Beek
ID: 35193692
Ok, good luck with that.
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samashcam earned 0 total points
ID: 35335658
I have upgraded the firewall code from 8.2 to 8.3 and all is good now.
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Author Closing Comment

by:samashcam
ID: 35364738
Nothing was showing up in the logs and I had to do an upgrade for the shared licensing purpose. When I did that upgrade, the problem went away.
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PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

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