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Cisco ASA and Apache timeouts

Posted on 2011-03-16
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Last Modified: 2012-05-11
We have a client that has access to one of our servers for a billing software. They are getting lost of connectivity periodically for about 1 minute. This happens inconsistently but multiple times during the day. Could this be a timeout problem between the firewall and the Apache server? Is there a way to monitor the firewall for this?

thx!
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Question by:samashcam
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Expert Comment

by:Ernie Beek
ID: 35155245
You can use ASDM logging with a filter for the apache's ip address and see if anything shows up.
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Author Comment

by:samashcam
ID: 35185206
We have done that but we don"t see errors. Not sure if it's application related or firewall related.
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Expert Comment

by:Ernie Beek
ID: 35187713
You could use wireshark to see what's going on between the server and the firewall: http://www.wireshark.org/
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Author Comment

by:samashcam
ID: 35193649
True. I will try it after I upgrade the firewalls. We have a maintenance window tomorrow night. After that is done , then I can return to this.. :)
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by:Ernie Beek
ID: 35193692
Ok, good luck with that.
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samashcam earned 0 total points
ID: 35335658
I have upgraded the firewall code from 8.2 to 8.3 and all is good now.
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Author Closing Comment

by:samashcam
ID: 35364738
Nothing was showing up in the logs and I had to do an upgrade for the shared licensing purpose. When I did that upgrade, the problem went away.
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