Solved

change email address name

Posted on 2011-03-16
8
439 Views
Last Modified: 2012-08-13
One users name is incorrect, i need to remove one letter from his name. the AD and exchange account was setup a long time ago. can i just edit his primary SMTP address on the E-mail addresses tab on his AD account?
0
Comment
Question by:Hubman
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
  • +2
8 Comments
 
LVL 4

Accepted Solution

by:
CHutchins earned 100 total points
ID: 35149993
Yes but I would alias it to make sure he still receives reply on the old account.
0
 
LVL 16

Assisted Solution

by:uescomp
uescomp earned 100 total points
ID: 35149996
Also have to edit his mailbox on exchange (alias, email extension)
0
 
LVL 1

Author Comment

by:Hubman
ID: 35150032
he has a current alias.
Also have to edit his mailbox on exchange (alias, email extension)  on exch or his AD account
0
Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 
LVL 16

Expert Comment

by:uescomp
ID: 35150043
exchange
0
 
LVL 1

Author Comment

by:Hubman
ID: 35150051
where is that located? not exch...but the setting?
0
 
LVL 7

Assisted Solution

by:waleeda
waleeda earned 200 total points
ID: 35150772
better to open his mailbox account from the exchange management console and delete the SMTP address and keep the new one only because when you edit the alias it's creating a new SMTP address while keeping the old one.

so please delete the old from the SMTP address window on the mailbox properties
0
 
LVL 4

Assisted Solution

by:Naushad shaikh
Naushad shaikh earned 100 total points
ID: 35151842
Do the following:

•Change the display name of the mailbox to the new  name.

•Add a secondary SMTP address reflecting the new  name -- but don't delete the 'old' SMTP address.

•Set the new SMTP address you added as the primary address.
The mailbox will then receive mail sent to the old address and the new address. The reply-to address will be set to the new address

 
0
 
LVL 7

Assisted Solution

by:waleeda
waleeda earned 200 total points
ID: 35154018
you should delete the old one if the user wants that, as you said that he is still receiving on the old one, but you dont want that, so you should delete it
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question