change email address name

One users name is incorrect, i need to remove one letter from his name. the AD and exchange account was setup a long time ago. can i just edit his primary SMTP address on the E-mail addresses tab on his AD account?
LVL 1
HubmanAsked:
Who is Participating?
 
CHutchinsConnect With a Mentor Commented:
Yes but I would alias it to make sure he still receives reply on the old account.
0
 
uescompConnect With a Mentor Commented:
Also have to edit his mailbox on exchange (alias, email extension)
0
 
HubmanAuthor Commented:
he has a current alias.
Also have to edit his mailbox on exchange (alias, email extension)  on exch or his AD account
0
Easily manage email signatures in Office 365

Managing email signatures in Office 365 can be a challenging task if you don't have the right tool. CodeTwo Email Signatures for Office 365 will help you implement a unified email signature look, no matter what email client is used by users. Test it for free!

 
uescompCommented:
exchange
0
 
HubmanAuthor Commented:
where is that located? not exch...but the setting?
0
 
waleedaConnect With a Mentor Commented:
better to open his mailbox account from the exchange management console and delete the SMTP address and keep the new one only because when you edit the alias it's creating a new SMTP address while keeping the old one.

so please delete the old from the SMTP address window on the mailbox properties
0
 
Naushad shaikhConnect With a Mentor IT Consultant - Messaging SupportCommented:
Do the following:

•Change the display name of the mailbox to the new  name.

•Add a secondary SMTP address reflecting the new  name -- but don't delete the 'old' SMTP address.

•Set the new SMTP address you added as the primary address.
The mailbox will then receive mail sent to the old address and the new address. The reply-to address will be set to the new address

 
0
 
waleedaConnect With a Mentor Commented:
you should delete the old one if the user wants that, as you said that he is still receiving on the old one, but you dont want that, so you should delete it
0
All Courses

From novice to tech pro — start learning today.