Our client uses Entourage 2008 on a Mac (10.6) to connect to their GoDaddy IMAP account. About once an hour the attached message pops up. The call out to PPP is funny, but the situation is not.
The client is set to send/receive every 2 mintes
"Connect only when internet is available" is selected
The wireless network he is on appears to be stable
I have not enabled Entourage's IDLE-type command, since I dont know if GoDaddy supports it
Any help is appreciated. GoDaddy offered not assistance, and I'm out of ideas. I can't keep asking the client to allow remote access, so I need a definitive answer. Thank you so much.