Send/Delete with a secondary mailbox
Posted on 2011-03-16
Hi, I am posting a problem that we've had with both users of Outlook 2007 and 2010. We have an Exchange server that people connect to for their personal mailboxes. Some people also have full access permissions and send as permissions to a "shared" mailbox on the Exchange server (ie: customer support inbox).
However, when you send an email from that shared mailbox, the message gets saved in the sent items folder of my personal mailbox. Same when i delete an item. It ends up in my personal deleted items folder, rather than the deleted items folder of the shared mailbox.
Is there a way to get the sent and deleted messages of the shared mailbox to end up in the sent and deleted items in the shared mailbox rather than my personal inbox? Our current workaround is just dragging the messages to where they belong, but this functionality seems strange to me.