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SBS 2011 Remote Web Access: Shared Folders error

Posted on 2011-03-16
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Last Modified: 2012-05-11
SBS 2011 server was migrated from SBS 2003.  When users log into Remote Web Access the Shared Folders tab says "There was a problem loading a gadget. Contact teh person who manages your server"  I have already re-applyed user roles (http://technet.microsoft.com/en-us/library/gg615504.aspx) and that has not done the trick.
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Question by:lalkacr
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Jeffrey Kane - TechSoEasy earned 2000 total points
ID: 35192790
Make sure that when you run the Change User Role wizard you select "REPLACE" permissions.  Then, run that wizard twice in order to get the folders gadget to work.

Jeff
TechSoEasy
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Expert Comment

by:kwhood
ID: 36176243
I am also having the same issue after a SBS 2003 to SBS 2007 migration. I have appied the fix above, but no luck. The folders were working Day 1 of the migration and quit on Day2. Everyone has Full Control NTFS and Share permissions to the shares. This is only until I gett the issue resolved. I believe a Microsoft Update broke the connection. I just don't know which one yet. I am seeing more IT pros posting the same issue. I am going to open a ticket with MS tomorrow.
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Expert Comment

by:betotucho
ID: 36393326
WOuld like to know if there was a fix for this issue. I run the wizrd again, I made sure the replace permisision was checked, create a new user and still have this error fro the shared folders:

There was a problem loading a gadget. Contact the person who manages your server.
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Expert Comment

by:kwhood
ID: 36393441
Make sure that you do not have any rogue groups that do not have any members. That was my issue. The SBS migration created groups with no members.
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by:Jeffrey Kane - TechSoEasy
ID: 36594369
Please see this Microsoft KB article regarding this issue:
http://support.microsoft.com/kb/2537508

Jeff
TechSoEasy
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Expert Comment

by:betotucho
ID: 36894464
Did that too, no luck/
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