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<br />
Hi,<br />
<br />
We have a setup where we have a remote app published and working. We have noticed the following behaviour. We need to clear up if this as by design or something we can tweak and improve. As we have noticed the following during testing.<br />
<br />
1) When a user is in the remote App if it is minimized and an administrator tries to control the session via Terminal Services Admin to assist and the user accepts then the app disappears from the taskbar. I have noticed that the mstsc.exe process is still running and the Terminal Services Administrator can still see the app running and can control it. <br />
<br />
We have found the only way to resolve is end the session in Terminal Services Manager get the user to re-logon. This is not great!<br />
<br />
2) If the user makes the App windowed size Ie. not full screen and the Terminal Services Manager Admin connects to the session if the user minimizes the App they dont see their local desktop.<br />
<br />
I think this is something to do with the Terminal Services Admin logging in to the Remote App session. <br />
<br />
Can anyone please confirm these points. &nbsp; <br />
<br />
Thanks<br />

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Hi,

We have a setup where we have a remote app published and working. We have noticed the following behaviour. We need to clear up if this as by design or something we can tweak and improve. As we have noticed the following during testing.

1) When a user is in the remote App if it is minimized and an administrator tries to control the session via Terminal Services Admin to assist and the user accepts then the app disappears from the taskbar. I have noticed that the mstsc.exe process is still running and the Terminal Services Administrator can still see the app running and can control it. 

We have found the only way to resolve is end the session in Terminal Services Manager get the user to re-logon. This is not great!

2) If the user makes the App windowed size Ie. not full screen and the Terminal Services Manager Admin connects to the session if the user minimizes the App they dont see their local desktop.

I think this is something to do with the Terminal Services Admin logging in to the Remote App session. 

Can anyone please confirm these points.   

Thanks


Managing Remote App through Terminal Services Manager (Server 2008)

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Microsoft Server OS

Networking is the process of connecting computing devices, peripherals and terminals together through a system that uses wiring, cabling or radio waves that enable their users to communicate, share information and interact over distances. Often associated are issues regarding operating systems, hardware and equipment, cloud and virtual networking, protocols, architecture, storage and management.

Networking

Remote access may refer to the connection to a data-processing system from a remote location, for example through a virtual private network remote desktop software, terminal emulation, or the activation of features of a business telephone system from outside the business's premises.

Remote Access

Windows Server 2008 and Windows Server 2008 R2, based on the Microsoft Vista codebase, is the last 32-bit server operating system released by Microsoft. It has a number of versions, including including Foundation, Standard, Enterprise, Datacenter, Web, HPC Server, Itanium and Storage; new features included server core installation and Hyper-V.