Solved

removing SBC Yahoo Online Protection Antivirus from computer

Posted on 2011-03-16
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Last Modified: 2013-11-22
Hi experts,

My question pertains to:

SBC Yahoo Online Protection Antivirus
http://www.att.com/Common/files/pdf/SBC_Yahoo_Online_protection_graphic.pdf

I have the same problem as listed here:

Can't uninstall SBC Yahoo Online Protection Antivirus
http://www.bleepingcomputer.com/forums/topic180537.html

I'm trying to remove SBC Yahoo Online Protection Antivirus from my computer so I can install mcafee virus software. When I tried to install mcafee it told me to remove the yahoo antivirus first.

I have SBC dsl.

So I tried removing it.
In the add/remove menu of control panel I clicked to remove this item and it took it off the list.
But it still get this error.

Do any of you know how to remove SBC Yahoo Online Protection Antivirus completely from my computer? So i can install Mcafee.?

Thanks.
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Question by:maqskywalker
2 Comments
 
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by:
KPAYNE123 earned 500 total points
ID: 35151515
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Expert Comment

by:younghv
ID: 35151689
@KPAYNE123,
I've never heard of that product before. Do you have to pay to use it?



@maqskywalker
I have seen several Expert here recommend "Revo Uninstaller" - although I have personally never had to use it.

http://www.revouninstaller.com/

When I have a particularly tough program, I will delete all of the related files/folders I can find, then use the "Reqistry" function from www.ccleaner.com

Give either/both a try.
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