Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

outlook 2000 - received messages not showing CONTENT when there's an attachment

Posted on 2011-03-16
4
Medium Priority
?
506 Views
Last Modified: 2012-05-11
A client has Outlook 2000   9.0.0.2711
WHen she receives messages that do not have attachments, the message body content is fine.
When there's an attachment (ex: PDF)  there's no content displayed

We cannot find any correspondence for  HTML vs PlainText message bodies.

Neighboring computers that receive the same email message stream, also using Outlook, show the entire message.

What setting in Outlook would delete the message body both in preview and separate window message and forwarding the message?



0
Comment
Question by:willsherwood
  • 3
4 Comments
 
LVL 7

Assisted Solution

by:brota
brota earned 2000 total points
ID: 35151693
It may be the outlook attachment blocking.
http://www.slipstick.com/outlook/esecup/getexe.asp

Take a look there for some information on it
0
 

Author Comment

by:willsherwood
ID: 35151761
thanks, however i don't think that's the issue.
The attachments are always PDF and JPG
we're now looking to see if it's the virus software that is deleting the message body
0
 

Accepted Solution

by:
willsherwood earned 0 total points
ID: 35512265
Problem went away after a week or so through no apparent correlation of any human actions.
0
 

Author Closing Comment

by:willsherwood
ID: 35714750
thanks for your help in trying to resolve.  i never know how to close out these questions that would seem to be just a transitory problem.
0

Featured Post

[Webinar On Demand] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
I came across an unsolved Outlook issue and here is my solution.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
As many of you are aware about Scanpst.exe utility which is owned by Microsoft itself to repair inaccessible or damaged PST files, but the question is do you really think Scanpst.exe is capable to repair all sorts of PST related corruption issues?
Suggested Courses

564 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question