?
Solved

Network connectivity on Windows Vista failing

Posted on 2011-03-16
5
Medium Priority
?
230 Views
Last Modified: 2012-05-11
I have a Fujitsu Lifebook notebook computer that has stopped responding to the network wirelessly.  AT&T had installed their software for using their Sierra USB cell phone internet connection, and that's when everything got toasted.  I tried "netsh winsock reset" and that solved the problem with not getting an IP address from the DHCP server.  However, even though it gets an IP address, it is unable to communicate.  We have removed the Sierra software and all remnants of the AT&T software, and that didn't help.  We then did a system restore back to the time before the AT&T software was installed, and still no help. We also tried "ipconfig /flushdns" and "ipconfig /registerdns"  I have even tried deleting the network adapters and reinstalling, as well as turning off the anti-virus and firewall.  The wired connection is working, which makes this pretty strange. Short of reinstalling Windows, what can I try?
Replaced the "Apple OS" Zone with the "Windows Vista Zone".

rindi,
EE ZA Storage

Open in new window

0
Comment
Question by:karl_logue
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 35154965
Are you still getting a VALID IP from the DHCP server or not? If not, I remember having a similar problem with a lifebook a long time ago, only to find out that there was a small, well hidden switch for the wireless connector which was in the "Off" position....
0
 
LVL 11

Expert Comment

by:remixedcat
ID: 35155077
does your WLAN have any access control methods like MAC access control?

First check the obvious problems.

Look for the switch like rindi said.

if that isn't a problem

check your wireless config on your router, (use the wired connection to manage)

did you disable the cell modem network connection and only enable your wifi connection?
0
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 35156312
It would help to know the model of the Fujitsu and the wireless adapter; but, I'd suggest you download and install the latest version of the wireless drivers from Fujitsu's website as I suspect the AT&T stuff replaced on of its files.
0
 

Accepted Solution

by:
karl_logue earned 0 total points
ID: 35367704
I deleted all of the network hardware in Device Manager, rebuilt the IP stack, and reinstalled all the drivers, and it was fixed.
0
 

Author Closing Comment

by:karl_logue
ID: 35406650
I accepted this because it worked.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Windows 10 Creator Update has just been released and I have it working very well on my laptop. Read below for issues, fixes and ideas.
Windows Server 2003 introduced persistent Volume Shadow Copies and made 2003 a must-do upgrade.  Since then, it's been a must-implement feature for all servers doing any kind of file sharing.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question