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Sonicwall TZ170 Restrict Web Features

Posted on 2011-03-16
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Last Modified: 2012-05-11
Hi.  I am working on a Sonicwall TZ170 that is doing web content filtering for a school.  They have a smartboard running Smart Notebook software that has a tab that acts as a web browser that is trying to connect to a specific address that is being blocked with an "Access to proxy server denied" message.

So, I can see in the Content Filtering section on the Sonicwall Web GUI that under Restrict Web Features, "Access to HTTP Proxy Servers" is selected, thus the block. I want to deselect this option and save/apply changes just to see if that fixes the problem, but for some reason when i deselect the checkbox and click Apply, it says "there were no changes made". When I go to another page and back to that one, it is again selected.

Any idea what I need to do to make this config change to test that this is actually the issue? Help is greatly appreciated!

 
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Question by:bta-guy
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dosdet2 earned 500 total points
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Are you running Enhanced OS?  What about the latest version of the OS?
Have you tried rebooting the Sonicwall and trying to change the setting after that?
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by:bta-guy
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Can't run enhanced, client only wants standard. Will try updating GUI to latest version, it is old, very old.  Thanks for the thoughts. Reboot was not helpful btw, had tried that a few times.  Appreciate the help!
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by:bta-guy
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Thanks for the response, eventually talked client into upgrade to more current box, but thanks for the suggestions!
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