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rpbrowserrecordplugin.dll error in windows 7

Posted on 2011-03-16
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Last Modified: 2012-05-11
Went browsing the interent I intermittantly get this error:
Internet Explorer encountered a probelm, need to close
ModName:rpbrowserrecordplugin.dll

What is causing this and how do I prevent it?
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Question by:ie0
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5 Comments
 
LVL 27

Accepted Solution

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michko earned 500 total points
ID: 35152253
there is a possibility that .dll is spyware related.

Recommendation:
Download and install CCleaner www.ccleaner.com
Download and install MalwareBytes www.malwarebytes.com
Update MalwareBytes to most recent definitions.
Reboot.
Run CCleaner's cleanup function.
Run a full scan with MalwareBytes, delete anything it finds.
Run CCleaner's registry cleaner.
Reboot.
Repeat until MalwareBytes shows a fully clean scan.
You can boot into safe mode and run MalwareBytes if it seems to be having problems removing anything.

If the MalwareBytes scan comes up clean, then uninstall RealPlayer (from within Add/Remove Programs).  Reboot, run CCleaner, Reboot.
You can then download and install RealPlayer again.  If you use it, if not, just uninstall it and leave it be.

Hope that helps.
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Author Comment

by:ie0
ID: 35182049
Michko,
There is not any spyware on the PC.
RealPlayer is not installed.
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LVL 27

Expert Comment

by:michko
ID: 35182432
As a legitimate file, rpbrowserrecordplugin.dll is a IE browser plugin for Real Player.

Check your IE plugins.  If there is a Real Player plugin installed, you can either reinstall it, or just remove it altogether.  Then run CCleaner.

Even if the MalwareBytes scan came through clean, I would still recommend a scan with your antivirus, just to be on the safe side.

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Author Comment

by:ie0
ID: 35182999
Michko,
My bad, you were correct.
I did not have spyware but realplay was installed, I uninstalled it and so far so good.
Thank you.
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LVL 27

Expert Comment

by:michko
ID: 35183087
No worries ie0.  Glad I could help.  Best of luck 2 u.
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