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Need a wired router for my cable installation.

Posted on 2011-03-16
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Last Modified: 2013-11-05
Recently moved to cable (from DSL) and the Ubee modem (supplied by Time Warner Business Class) does not handle DHCP addressing.  I need a router to handle this and allow speed and access for the 10 folks on the system.  We have a 1.0 Gig switch at the center of our wired network.  
Our primary application runs peer-to-peer, with 4 heavy users.  I purchased an EBR-2310 D-Link router (10/100 Mbps) and after two calls to D-Link, we've made no progress.  "Inside" traffic speeds are fine (including network printing), but web traffic (which includes email) gets stalled and sometimes users are kicked off completely.    Internet security software = AVG 2011.  Operating Systems, primary users (6) Windows 7, other 4 Windows XP Professional.
Would stepping up to a gigabit gaming router be the answer?  Are there any conflicts I should be aware of?
Al
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Question by:ataranto
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LVL 38

Expert Comment

by:Aaron Tomosky
ID: 35152231
Turn off qos and anything else like traffic shaping. If not setup correctly they will do this. If this fixes it you can play around with it but I just leave it off. It's not something that belongs on this class of router.
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Accepted Solution

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ataranto earned 0 total points
ID: 35152312
Qos located and turned off.  I'm not sure what else would qualify as "traffic shaping".
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LVL 38

Expert Comment

by:Aaron Tomosky
ID: 35152757
Did it fix it?
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Author Comment

by:ataranto
ID: 35157433
Ran great first thing this morning - now we're seeing slow downs and an occasional lock-up.  Given time everything returns to normal.

Last evening I reset the WAN speed to 100 Mbps in hopes of allowing the maximum throughput.

Al
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LVL 38

Expert Comment

by:Aaron Tomosky
ID: 35157486
You dot wat to use it at all. Setting the speed too high is almost as bad as setting it too low. Just disable it.
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Author Comment

by:ataranto
ID: 35157947
No way to disable - choices Auto, 10 Mpps, 100 Mbps.

Attached two jpegs, one with WAN settings the other with DHCP.

Wan-settings-page---EBR-2310-rou.JPG
DHCP-page---EBR-2310-router-3-17.JPG
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LVL 38

Expert Comment

by:Aaron Tomosky
ID: 35158061
Oh that speed. Yeah set that at 100. I thought you ment under qos.
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Author Comment

by:ataranto
ID: 35158637
Just had a "login" issue with one of the XP machines.  restarted the computer and all appears well.  I'm going to accept your earlier response as the solution.  I'll holler back if anything else materializes.
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Author Comment

by:ataranto
ID: 35165398
Aaron,

I'm sure they'll get the points assigned properly.

Meanwhile, the system is running faster overall, but still occasionally kicks one or two folks off the web, completely, after they slowed to a crawl.  After I restart that machine, it runs well.

Could there be a developing interaction with my AVG Internet security program?  The range of addresses that is assigned by the router (192.168.0.100 - 200) has been setup as a safe network in AVG.

Thoughts?

Al
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Author Closing Comment

by:ataranto
ID: 35187411
My intention was to truncate the last couple of exchanges and accept the "turn off the QOS" as the solution.

Al
0
 

Author Comment

by:ataranto
ID: 35300837
The next day the problem returned.  Multiple users caused the system to slow considerably.

Eventually the only answer was to install a "business class" router (I used a Cisco WRVS 4400N) - problem solved.  Apparently the whole issue was throughput capability.

Al
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