sftifosi
asked on
Windows 7 stuck in boot loop after update
After an automatic Windows Update my Dell Inspiron 1440 laptop is now stuck in a boot loop. The screen displays, "Windows is loading files...", restarts, then repeats the process. I did not install any new hardware or software previous to the updates.
I have the Windows DVD that shipped with the laptop. I am not able to access F2 Setup, F8 Safe Mode, or F12 Boot Options. The keys work as I can hear a protest beep after I've missed the reboot window. Anyone have any suggestions?
I have the Windows DVD that shipped with the laptop. I am not able to access F2 Setup, F8 Safe Mode, or F12 Boot Options. The keys work as I can hear a protest beep after I've missed the reboot window. Anyone have any suggestions?
Boot from the windows 7 dvd. Select Repair my computer- launch system restore - and restore your computer to an earlier time.
Take the disc out and restart the computer in normal mode. Should boot up.
Try it
Ded9
Take the disc out and restart the computer in normal mode. Should boot up.
Try it
Ded9
ASKER
I finally got the computer to let me into setup by pressing zero (0) instead of F12. I then booted from the DVD into a Dell diagnostic mode. The diagnostic tests returned an error code of "2000-0142". According to Dell I have a failed HDD and must replace it. Here is the link to Dell's error codes: Dell diagnostic error codes: http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&l=en&s=dhs&docid=DSN_14B3819735D6B40EE0401E0A55177ED2&isLegacy=true
Thanks for the suggestions. Solved issue on my own - suggest closing question.
Thanks for the suggestions. Solved issue on my own - suggest closing question.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
or use the startup repair from Microsoft