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Windows 7 stuck in boot loop after update

Posted on 2011-03-16
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Last Modified: 2012-05-11
After an automatic Windows Update my Dell Inspiron 1440 laptop is now stuck in a boot loop. The screen displays, "Windows is loading files...", restarts, then repeats the process. I did not install any new hardware or software previous to the updates.

I have the Windows DVD that shipped with the laptop. I am not able to access F2 Setup, F8 Safe Mode, or F12 Boot Options. The keys work as I can hear a protest beep after I've missed the reboot window. Anyone have any suggestions?
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Question by:sftifosi
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5 Comments
 
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Expert Comment

by:Windows8
ID: 35152544
i see try this

or use the startup repair from Microsoft
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Expert Comment

by:ded9
ID: 35153909
Boot from the windows 7 dvd. Select Repair my computer- launch system restore - and restore your computer to an earlier time.

Take the disc out and restart the computer in normal mode. Should boot up.

Try it


Ded9
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Author Comment

by:sftifosi
ID: 35156219
I finally got the computer to let me into setup by pressing zero (0) instead of F12. I then booted from the DVD into a Dell diagnostic mode. The diagnostic tests returned an error code of "2000-0142". According to Dell I have a failed HDD and must replace it. Here is the link to Dell's error codes: Dell diagnostic error codes: http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&l=en&s=dhs&docid=DSN_14B3819735D6B40EE0401E0A55177ED2&isLegacy=true

Thanks for the suggestions. Solved issue on my own - suggest closing question.
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Accepted Solution

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ee_auto earned 0 total points
ID: 35455512
Question PAQ'd and stored in the solution database.
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