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Drive failure on an HP Proliiant DL380

Posted on 2011-03-16
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Last Modified: 2012-08-14
I just inherited respinsibility for a HP Proliant DL380 server that has a red light on one of the drives signifying that drive has gone bad. The server is still running and I'm running a full backup of the server though BE 12.5.

I Ran the HP Array Configuration Utility and it shows me a HP Smart Array 5i controller (embedded) with  three Parallel Scsi Arrays - each with two drives. a) 2-36 gig, b) 2-72 gig, c) 2-72 gig. All six drives are removable in the front of the case.

After the backup is complete, how do I safely and properly replace that bad drive and get the controller to rebuild it?
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Question by:Tony Giangreco
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Alan Hardisty earned 1000 total points
ID: 35152772
Once your backup is completed, buy a replacement drive, then when it is delivered, pull out the failed drive by pressing the release button and then gently pulling on the handle and replace it with a replacement drive.  The rebuild if the data will take care if itself as long as you leave the server on and running.

Alan
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Assisted Solution

by:Alberto Cortes
Alberto Cortes earned 1000 total points
ID: 35153160
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Author Comment

by:Tony Giangreco
ID: 35168887
The backup completed and I found a replacement drive, but before I swap the drives, I need to make a Symsntec Backup Exec Disaster recover CD. I can't find the Windows 2003 Ent CD. My only other course is to access the Windows I386 folder to provide BE access to the files it needs to create an IDR image. When I browse the Windows filer on the server, that folder is not found.

Any ideas on a resolution?
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Author Closing Comment

by:Tony Giangreco
ID: 35237804
Worked great.
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