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office 2007 7003 errors

Posted on 2011-03-16
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Last Modified: 2012-05-11
client keeps getting

ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6550.5003, Microsoft Office Version: 12.0.6425.1000. This session was terminated unexpectedly.
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Question by:HalCHub
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10 Comments
 
LVL 1

Author Comment

by:HalCHub
ID: 35158049
what no one knows the answer ??
0
 
LVL 26

Expert Comment

by:e_aravind
ID: 35158910
Any other impact inconvenience in using Outlook application for that user?

Normally Outlook would have 5-6 connections to different services\servers...could be one of those session got terminated by external factor....but honestly this would go unnoticed by the normal Outlook user\operation.
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LVL 1

Author Comment

by:HalCHub
ID: 35160750
don't think so.. I unistalled office. Did a disk error check and a defrag.  Reloaded and waiting to see if it blows up again
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LVL 26

Expert Comment

by:e_aravind
ID: 35161486
Any Addons in this client machine?
Any chance of running Outlook in safe mode for a day or so? (Outlook /safe)

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LVL 26

Expert Comment

by:e_aravind
ID: 35161495
One easy way to find the impact of the 3rd party DLLs on the Outlook is to run the Process monitor

>> after identifying\suspecting the DLLs\names, you should disabled all addins in Outlook and via 2 reg keys.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins
HKEY_CURRENT_USERS\SOFTWARE\Microsoft\Office\Outlook\Addins

Restarted Outlook and ran process monitor to confirm that the Outlook is running natively while connecting to the Exchange server
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LVL 1

Author Comment

by:HalCHub
ID: 35161780
No addins
0
 
LVL 30

Expert Comment

by:SiddharthRout
ID: 35162740
0
 
LVL 30

Expert Comment

by:SiddharthRout
ID: 35162743
0
 
LVL 1

Accepted Solution

by:
HalCHub earned 0 total points
ID: 35302493
I reloaded software and it fixed the problem
0
 
LVL 1

Author Closing Comment

by:HalCHub
ID: 35331400
I reloaded the software
0

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