Blackberry 8900 is always attaching vcf vCards to new emails
Posted on 2011-03-16
Have a very frustrating problem. We run a very simple Blackberry enviroment - 1 user.
We have BES installed on SBS2003 and all is working perfectly fine.
The user's BB is enterpirse activated but also has an additional mailbox setup (IMAP in/SMTP Out). This additional mailbox is for a differnet company which the user manages.
The problem is this:
When the user sends an email from the second mailbox, a vCard (.vcf) is automatically added to the email. The vCard has all the details from the first company. This is causing branding issues as Company 1 and 2 are seperate. The user reports that they cannot delete the vCard before sending the email.
I can't find any solutions to disable vCards from the Blackberry Manager console. I have downloaded a simulator for the 8900 and tried looking through the settings but can't find one.
I have also checked Outlook to see if the signatures have a vCard attached (company 1 or 2) but nothing. I also checked the signature options in Blackberry Manager for the user and this is totally blank.
When the user emails people via Outlook, there is no vCard. Only when emailing via the BB.
Ideally I want to disable vCards from being sent.