MPC Netframe 3640 Beeping

Posted on 2011-03-16
Last Modified: 2012-08-13
Hi, I inherited a MPC Netframe 3640 running Windows 2003 server.  I was called in and it is beeping away.  It beeps 28 ttimes, take a 2 second break and follows with another 28 beeps.  All drives which normally do not have a ton of activity (green lights flashing) on them are flashing like crazy as thought it is rebuiding a the raid.

None of the drives are amber to indicated being dead.  I am imaging the machine at the moment.  It is running normally.  If it were not beeping I would be unaware anything was wrong.  

Any thoughts would be greatly appreciated.
Thank you.
Question by:webclickusa
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Author Comment

ID: 35153544
I also has 10 drive bays.  As it beeps it seems bays (if looking at the top left drive as #1 and following it down to # 6 and then the 2nd column of drives would be 7-10) 1,3,4, & 10 blink green at a steady pace.  Not sure if that is helpful.
You may get a flicker or two from the others.

Thanks again.

Author Comment

ID: 35159789
from the event logs . . .
adapter 1 logical drive 2 is degraded

However, none of the drive bays are amber as they should be with a failed drive.
Any thoughts?
Thanks again.

Author Comment

ID: 35160435
From the device manager (cannot actually see the label on the raid controller it is a:
MegaRAID Sata 300-8x RAID Controller
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.


Author Comment

ID: 35160445
The machine has 2 volumes.  One is the C drive which holds the OS.  The other is the E drive which holds the data.  I am not sure if the error in the event log is tell me physical disk 2 is bad or if it is telling me the E volume is degraded?
Thanks again.

Author Comment

ID: 35161551
ok, got into MegaRaid Power Console plus and am told port #1, ID 7 has failed.
Now trying to trace that out . . . .
Next question . . . I do not have the full access password for the Power Console Plus.
W/out it I am hoping the system auto rebuilds by just popping a new drive in.
Does anyone know if this is default for these cards?
Any help with what port #1, ID 7 is would be helpful.

Thank you.

Accepted Solution

webclickusa earned 0 total points
ID: 35162495
ok, it is a bad drive.  I finally got into the Power Console Plus "full access" section.  For those who have the annoying problem of they do not have a password for that there is a file in c:\windows\system32\drivers\etc called raidpass.something.  Just overwrite it with a blank notepad file and the password goes away.

No responses but thanks anyway.  Maybe the day or troubleshooting will help some other poor soul.  Thank you.

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