Solved

Left key will not work in Outlook 2007 when typing new emails

Posted on 2011-03-17
3
190 Views
Last Modified: 2012-05-11
Bit of a strange one, this. An employee was "mashing their keyboard" in anger in Outlook 2007 a few weeks ago. Afterward his left key will not work to navigate text in Outlook, but strangely only in Outlook. Works in all over Office programs and any other program on the computer.

We run roaming profiles on this network, and if said user changes computer, the problem follows him?!

We've been looking for weeks for a solution but cannot find a thing!!

Thanks in advance for any suggestions.
0
Comment
Question by:shiversaint
  • 2
3 Comments
 
LVL 4

Expert Comment

by:KazooSoft
ID: 35155209
Hey Shiversaint.

Have you tried resetting the local and network copy of the roaming profile to see if there is something wrong with this?

When we get strangeness like this its usually our first stop.

Cheers,
0
 

Author Comment

by:shiversaint
ID: 35155370
Stupid question maybe, what's the best way to go about doing that?
0
 
LVL 4

Accepted Solution

by:
KazooSoft earned 250 total points
ID: 35333907
Oh sorry I avent replied.

need to delete the users profile folders,

If you use roaming profiles there will be a copy on the network. This patch can be found in the Profile tab in AD Users & Computers. Also there is a copy stored locally on the machine. This is in C:\Document & Settings\%USERNAME% or for windows 7 c:\Users\%USERNAME%

Good luck
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
This video discusses moving either the default database or any database to a new volume.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question