What offline files are included in the 2003 and 2008 system state?

Happy St. Patrick's day! I have recently had a problem with a backup job which was failing (in Commvault) when backing up the windows 2008 system state because 'offline files' were causing a problem. I was not aware that offline files were part of system state and thought they resided in the client's CSC directory. I've trawled technet and can find no reference to offline files being a part of system state.

 My question is, what component of offline files is stored in both 2003 and 2008's system state and what is the result of omitting it/ them from a backup job?

thanks in advance,
Cathal
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hannibalsmithAsked:
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BatchVConnect With a Mentor Commented:

Here's list of system state components for server 2008

Registry.

*COM+ class registration database.
*Boot files, including system files.
*Certificate Services database.
*Active Directory Domain Services.
*SYSVOL directory.
*Cluster Service information.
*Microsoft Internet Information Services (IIS) meta-directory.
*System files that are under Windows File Protection (WFP).

By the way I think you could be having backup issues with off line files due to security and access rights.
make sure that the off line folders have atleast read rights to the system and backup groups.

Hope it helps
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BatchVCommented:
Off line files are normally my documents and desktop. Have you got any roaming profiles setup? they might be the ones causing issues.
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hannibalsmithAuthor Commented:
Hi BatchV,
                thanks for the reply. No roaming profiles set up, in fact, offline files have never been configured by the end user...
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hannibalsmithAuthor Commented:
Anyone else have any thoughts on this?
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BatchVCommented:
whe you try to backup, what error messages or codes are you getting?
As far as i Know Off line files have nothing to do with system state
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hannibalsmithAuthor Commented:
"Unable to backup system component [Offline Files]"

I think the same thing but it's a very specific error message. Do you have a definitive list of system state components? I know it differs from machine to machine but anything like a solid list of possible components will probably have to do
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hannibalsmithAuthor Commented:
yep, it helps to confirm what I thought...not sure why offline files are being mentioned but it might be a peculiarity of Commvault. Anyway, thanks for clarifying things: the points are yours!
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hannibalsmithAuthor Commented:
best possible answer was given
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BatchVCommented:
Thanks for the points and hope you manage to sort out the issue.
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hannibalsmithAuthor Commented:
me too!
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