Problem with Hosted Exchange and a local PST file
Posted on 2011-03-17
I have a client who is using hosted Exchange. She also has a local PST file providing a set of folders that she can drag emails into. This PST file is in her Documents folder. This documents folder is a redirected folder on the local server.
Every now and then, she:
1. Cannot expand the local PST because it's saying that she doesn't have a connection to the local server. She does, and we can browse the documents in her documents folder.
2. Cannot expand the local PST after returning from screen saver.
How would I troubleshoot this? There are 15 people on site, and only 2 people are having this problem so far. Everyone has a local PST for archiving.