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Outlook 2007 not deleting emails

Posted on 2011-03-17
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Last Modified: 2012-05-11
User cannot delete emails in MS Outlook 2007. When in "Inbox" or an open email and selecting "delete", nothing happens....no deletion.
However, if you go back to inbox and view another email and then search for the previous email that you wanted to delete, it has been deleted (deleted items).

On the server side we use Exchange 2007.
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Question by:Colengmail
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Expert Comment

by:Phoenixke
ID: 35155989
Are you using Cached Exchange Mode? If so, try disabling that.
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Colengmail earned 0 total points
ID: 35177002
Turns out the user had such a large amount of items in the deleted items folders.......we cleaned up the deleted items folder (by putting emails after a certain date in another folder)....she did not want to delete anything......issue resolved.
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Author Closing Comment

by:Colengmail
ID: 35213325
My own solutions....
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