Steve Bohler
asked on
DNS question
Hello,
Our company is having difficulties sending emails to a certain server. It seems the recipient's server doesn't like the reverse dns of the IP address that our emails are being sent from.
How can I link the IP address with out primary domain name?
thanks in advance,
Steve
Our company is having difficulties sending emails to a certain server. It seems the recipient's server doesn't like the reverse dns of the IP address that our emails are being sent from.
How can I link the IP address with out primary domain name?
thanks in advance,
Steve
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
That´s a job for your ISP... is it a hosted service, or in-house server?
ASKER
We manage our own server.
I went into DNS, Forward lookup. I added a PTR record, but it created a FQDN of xx.xxx.xxx.xx.domainname.c om (xx's are IP address). And, it created a sub-folder for our zone beginning with the first numbers of the IP address.
Did I do something wrong?
I went into DNS, Forward lookup. I added a PTR record, but it created a FQDN of xx.xxx.xxx.xx.domainname.c
Did I do something wrong?
Like we said: ISP
ASKER
I went into the control panel our web hosting provider offers and found a place to update the IP addresses with domain names there. Should be all set now.
ASKER
Provided one possible solution. However, I was actually able to do it via a control panel from web hosting provider.