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Steve BohlerFlag for United States of America

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DNS question

Hello,

Our company is having difficulties sending emails to a certain server. It seems the recipient's server doesn't like the reverse dns of the IP address that our emails are being sent from.

How can I link the IP address with out primary domain name?

thanks in advance,

Steve
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Ernie Beek
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cavp76

That´s a job for your ISP... is it a hosted service, or in-house server?
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ASKER

We manage our own server.

I went into DNS, Forward lookup. I added a PTR record, but it created a FQDN of xx.xxx.xxx.xx.domainname.com (xx's are IP address). And, it created a sub-folder for our zone beginning with the first numbers of the IP address.

Did I do something wrong?
Like we said: ISP
I went into the control panel our web hosting provider offers and found a place to update the IP addresses with domain names there. Should be all set now.
Provided one possible solution. However, I was actually able to do it via a control panel from web hosting provider.