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The connection to Microsoft Exchange is Unavailable

Posted on 2011-03-17
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Last Modified: 2012-05-11
After upgrading from outlook2003 to 2007 on XP laptop, there is an issue adding new entries to the calendar, however I can modify old entries.

The error says:
"The connection to Microsoft Exchange is unavailable. Outlook most be online or connected to complete this action."
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Comment
Question by:axis_services
7 Comments
 
LVL 2

Expert Comment

by:Little_K
ID: 35156719
Make sure that you are connected to the exchange server.

Go to File and make sure work offline is not ticked.
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LVL 4

Expert Comment

by:andy_maskell
ID: 35156760
Presuming you are actually using an Exchange server and are connecting locally rather than using RPC, the easiest course of action would be to delete your existing exchange connection and recreate it. To do this go into Control Panel-->Mail and view your accounts. If there is only an Exchange account then close it down, reopen mail, view profile and delete it (you can just remove the account, which is best if you have other POP3 email accounts listed, but it will ask you to create a new data file before you do). Once you have deleted it go through the wizard and create a new exchange account.
Make sure you know your user name and exchange server name before you do any of this. Once the wizard is complete open Outlook 2007 and it will download all your email, contacts and calendars.
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Author Comment

by:axis_services
ID: 35156764
Yes, I am connected to Exchange Server, everything is working fine, but adding new entries to the calendar.
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Expert Comment

by:Little_K
ID: 35156896
Maybe you should try delete the current mail profile create a new one.
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Accepted Solution

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axis_services earned 0 total points
ID: 35175920
Simple issue -   office  updates from  Microsoft  fixed it.
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Expert Comment

by:Glen Knight
ID: 37445811
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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