Microsoft Server 2008 R2 File Sync Problem

Posted on 2011-03-17
Last Modified: 2012-05-11
I have an issue with syncing files from a few laptops to our file server which is Server 2008r2.  Out of nowhere - usually laptops - the syncing stops working, I can browse the folder on the server by DNS name but everything is missing except for the folder that contains the Users Documents.  When I browse the Server by IP address I now can see all the files, but the syncing is not replicating on the machines.
Any ideas, it works for everyone else - but a few suddenly stop.
I have Folder Replication active via GPO for Desktop, Favorites, My Documents.
Question by:AEOAHS
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Expert Comment

ID: 35157227
Do you receive any errors from sync center?

Author Comment

ID: 35157378
NO, no errors.

Accepted Solution

EvaUnit01 earned 500 total points
ID: 35157429
I get confused when I read your question. There are 2 aspects to this, one is folder redirection. Which you say has been setup via GPO which is good. If you inspect the properties of my docs, and files on the users desktops, does the location show \\server\desktop or \\server\my documents ??

Second part for offline access is implementing offline files and synchronizing those offline files with the location on the server (same location you setup in the GPOs).

Have you done the second part?
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Author Comment

ID: 35157940
First Part: My Docs is pointing to an old location, I had changed the location where the My Docs was pointing and assigned a new location - It hasn't taken the settings and changed locations. That was done about 2 weeks ago.
This prob explains why i'm not syncing.
I have the GPO set to move files back when gpo is removed, but how do I change folder location??

Second: Do I use the Computer configuration - or The User Configuration with these offline files?? I currently have some settings in the Computer Config for Offline files.

Expert Comment

ID: 35158184
if you changed the location in the gpo then run gpupdate /force on the users computer and see if it updates it that way.

Expert Comment

ID: 35158996

For an article regarding setup off offline folders in GPO.

Author Closing Comment

ID: 35175585
Thanks for  guiding me in the direction I needed, I had to disable the Offline Files GPO - then the Sync was reestablished, I then reactivated the Offline files GPO.

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