SQL Query Help - Something like Pivot

Posted on 2011-03-17
Medium Priority
Last Modified: 2012-05-11

Need your help.

I have a table with some data on it. Please find attached a sample look of the table.

 Sample File
What i really want to do is, %  of escalated cases by team.

Escalation % per team =  Number of Escalations for the day / Number of cases handled for the day.

I cannot run pivot queries in my SQL as it doesnt support.

requesting your help to find the desired result in a query.

Question by:davidi1
  • 2
LVL 143

Accepted Solution

Guy Hengel [angelIII / a3] earned 2000 total points
ID: 35156685
select Team
, count(*) total_cases
, sum(case when Status = 'Escalation' then 1 else 0 end) escalations
, cast( sum(case when Status = 'Escalation' then 1 else 0 end) as decimal(20,2)) /  count(*) perc_esc
from yourtable
group by team

Author Comment

ID: 35156877
AngelIII - Thank you.., but am looking for per day per team percentage.., sorry if my question was confusing.

Author Comment

ID: 35156901
Perfect. I made the changes with dates. Thanks again for your help

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