We are moving from Presentation Server 4.5 to XenApp 6. On the XenApp server we are running Office 2003. I have installed office using a .mst file that we use on our workstations and that works properly on them. During the install it copies a .prf file into the office installation folder. While I am logged in as Administrator, the user account that did the install, when I open Outlook for the first time the mail profile is created. I can also delete the Current User Office key and open Outlook and it will again create the mail profile. This tells me the .prf is being applied for the Administrator user.
The problem comes when a different user logs in and opens Outlook for the first time. That user will get the wizard to create a new mail profile. Why is the .prf file not taking over when users other than Administrator log in? I installed Office in install mode so I would assume that the Import PRF regkey would be set for default users. What am I doing wrong and how do I fix this? We never had this problem on Presentation Server 4.5.