I have a potential client who is experiencing "network issues". I have not been to the site just yet, but from what I spoke with the contact, the network seeems to be running very slow. When they attempt to go to the internet, it's very slow, when they attempt to get out to one of the shares it's slow.
I believe they have a DSL line with about 10 users and they are a MS shop. Don't think any Cisco equipment is being used.
How do I troubleshoot this issue? Are there free utilities out there that can assist with this?