?
Solved

Watchguard Firebox blocking YouTube

Posted on 2011-03-17
8
Medium Priority
?
7,003 Views
Last Modified: 2012-06-21
We have a Watchguard X550e. I have created a new HTTP-Proxy to allow YouTube. In the HTTP exceptions, I have added:-

*.youtube.com*
*.ytimg.com*

I've also added video/x-flv to the content types, but even so, when trying to play a YouTube video, the following is displayed "An error occurred. Please try again later."

0
Comment
Question by:Chris Millard
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 3

Expert Comment

by:vervenetworks
ID: 35157941
Have you turned on logging for the Proxy Policy?  Also, Is there any webblocking service enabled on top of the Proxy?
0
 
LVL 17

Author Comment

by:Chris Millard
ID: 35157976
I have just turned on the logging, but I do not have the webblocker enabled on this policy
0
 
LVL 3

Expert Comment

by:vervenetworks
ID: 35158019
If you open a new browser session to youtube, do the logs show any deny packets?  You could also try adding the entire video/* to the allowed content types.  Are you doing an allow if matched, and av scan in not in the list or a drop.
0
Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

 
LVL 17

Author Comment

by:Chris Millard
ID: 35158173
The logs don't show any deny packets. I've put in the video/* content type, and I already the allow if matched and AV scan if not
0
 
LVL 3

Expert Comment

by:vervenetworks
ID: 35158190
Is this for all computers?  Could it possibly be a browser issue?  Do other video sites work, hulu/viveo/etc.
0
 
LVL 17

Accepted Solution

by:
Chris Millard earned 0 total points
ID: 35163860
I've found my problem. The IPs belonged to more than one HTTP Proxy, and as such the more restrictive policy was taking precedence.
0
 
LVL 17

Author Closing Comment

by:Chris Millard
ID: 35196550
I've found my problem. The IPs belonged to more than one HTTP Proxy, and as such the more restrictive policy was taking precedence.
0
 

Expert Comment

by:atp_9787
ID: 38108198
Thanks a lot Vervenetworks.

I'd the same problem in my office for some of the users who are in the same policy. After added Video/*, the issue got resolved.

Thanks again.

Regards,
ATP
0

Featured Post

Four New Appliances. Same Industry-leading Speeds.

But don't take it from us.  The Firebox M370 is Miercom tested and Miercom approved, outperforming its competitors for stateless and stateful traffic throughput scenarios.  Learn more about the M370, M470, M570 and M670 and find the right solution for your organization today!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
Suggested Courses

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question