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Limited or No Connectivity message on all laptops

Posted on 2011-03-17
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Last Modified: 2013-11-05
As of yesterday, wireless laptops are all getting "Limited or No Connectivity" when they connect to either of our WAP's.  Windows Server 2003 SP1, I have tried new profiles on the machines, reset and reconfigured both WAP's.  The laptops connect via Ethernet with no problem.
Any help would be appreciated.

Thanks,
Ric
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Question by:HanoverFiste
9 Comments
 
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Expert Comment

by:A Proorocu
ID: 35157901
Can u acces any of the WAP ? Maybe some connectivity problem, cables, etc.
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Author Comment

by:HanoverFiste
ID: 35158236
I can access both WAP's from any (Ethernet) station on the network.
Yesterday afternoon was the first day anyone noticed the problem.
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LVL 59

Expert Comment

by:Darius Ghassem
ID: 35158299
Go into the Wireless Cards Profiles delete the Profile that is for the WAP. Try to connect again. Usually the error is for systems that can't get IP address or using the wrong Wireless Authentication.
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LVL 4

Expert Comment

by:KzooSteve
ID: 35158368
Run an ipconfig and check to see what IP address is being assigned. If the IP address starts with 169.254 then you aren't able to get DHCP.
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Accepted Solution

by:
HanoverFiste earned 0 total points
ID: 35158396
Well, I guess I have jumped too soon againn.  In all the hustle to address this problem quickly, it never occurred to me to re-initialize the router.  That's all it was.
Sorry everyone.
Thanks so much for your responses.
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LVL 4

Expert Comment

by:KzooSteve
ID: 35158438
Out of curiosity, does the router provide DHCP?
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Author Comment

by:HanoverFiste
ID: 35158465
Yes.  It's a SonicWall TZ-170 firewall that also servers at the router.
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LVL 4

Expert Comment

by:KzooSteve
ID: 35168542
If you run into the problem again, you can check to see if the users are getting a proper IP address (not 169.254.x.x). If they aren't, then this will tell you that something is wrong with the DHCP server, which in this case, is your TZ-170.
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Author Closing Comment

by:HanoverFiste
ID: 35187325
Resetting the router fixed the problem.
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