Login server unreachable SonicWall SSL-VPN

Posted on 2011-03-17
Last Modified: 2012-06-27
All of sudden users can't access our SonicWall SSL-VPN NetExtender.   Receiving error message "Login server unreachable"
Question by:lelynch
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LVL 33

Expert Comment

ID: 35158205
did you power cycle the appliance? are you using it in conjunction with a sonicwall appliance? do internal users have internet access? do you get the login screen?

Author Comment

ID: 35158232
Yes, we did re-cycle the device.  Users are getting a login screen and yes, internal users have Internet access.   Only the outside users can't connect via NetExtender

Author Comment

ID: 35158251
Additionally, one of our DC controllers went down.  Is there a way within the SonicWall SSL-VPN device to switch to an alernative DC system?
Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

LVL 33

Assisted Solution

digitap earned 100 total points
ID: 35158256
are you authenticating users through RADIUS, LDAP or the local ssl-vpn appliance database? the reason i ask:

Accepted Solution

lelynch earned 0 total points
ID: 35158324

Users are now able to login
LVL 33

Expert Comment

ID: 35158364
cool...glad i could help and thanks for the points!

Author Closing Comment

ID: 35187323
Solution provided worked

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