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Login server unreachable SonicWall SSL-VPN

Posted on 2011-03-17
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Last Modified: 2012-06-27
All of sudden users can't access our SonicWall SSL-VPN NetExtender.   Receiving error message "Login server unreachable"
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Question by:lelynch
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7 Comments
 
LVL 33

Expert Comment

by:digitap
ID: 35158205
did you power cycle the appliance? are you using it in conjunction with a sonicwall appliance? do internal users have internet access? do you get the login screen?
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Author Comment

by:lelynch
ID: 35158232
Yes, we did re-cycle the device.  Users are getting a login screen and yes, internal users have Internet access.   Only the outside users can't connect via NetExtender
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Author Comment

by:lelynch
ID: 35158251
Additionally, one of our DC controllers went down.  Is there a way within the SonicWall SSL-VPN device to switch to an alernative DC system?
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LVL 33

Assisted Solution

by:digitap
digitap earned 100 total points
ID: 35158256
are you authenticating users through RADIUS, LDAP or the local ssl-vpn appliance database? the reason i ask:

https://www.fuzeqna.com/sonicwallkb/consumer/kbdetail.asp?kbid=4480
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Accepted Solution

by:
lelynch earned 0 total points
ID: 35158324
THANK YOU!!!

Users are now able to login
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LVL 33

Expert Comment

by:digitap
ID: 35158364
cool...glad i could help and thanks for the points!
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Author Closing Comment

by:lelynch
ID: 35187323
Solution provided worked
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