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Login server unreachable SonicWall SSL-VPN

Posted on 2011-03-17
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Last Modified: 2012-06-27
All of sudden users can't access our SonicWall SSL-VPN NetExtender.   Receiving error message "Login server unreachable"
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Question by:lelynch
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Expert Comment

by:digitap
ID: 35158205
did you power cycle the appliance? are you using it in conjunction with a sonicwall appliance? do internal users have internet access? do you get the login screen?
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Author Comment

by:lelynch
ID: 35158232
Yes, we did re-cycle the device.  Users are getting a login screen and yes, internal users have Internet access.   Only the outside users can't connect via NetExtender
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Author Comment

by:lelynch
ID: 35158251
Additionally, one of our DC controllers went down.  Is there a way within the SonicWall SSL-VPN device to switch to an alernative DC system?
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
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Assisted Solution

by:digitap
digitap earned 100 total points
ID: 35158256
are you authenticating users through RADIUS, LDAP or the local ssl-vpn appliance database? the reason i ask:

https://www.fuzeqna.com/sonicwallkb/consumer/kbdetail.asp?kbid=4480
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Accepted Solution

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lelynch earned 0 total points
ID: 35158324
THANK YOU!!!

Users are now able to login
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LVL 33

Expert Comment

by:digitap
ID: 35158364
cool...glad i could help and thanks for the points!
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Author Closing Comment

by:lelynch
ID: 35187323
Solution provided worked
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