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Adobe Acrobat 9.4.2 Standard refuses to print PDF's to HP P2055DN
Posted on 2011-03-17
I have 2 Brand new HP P2055DN printers and both on seperate computer refuse to print PDF documents.
I have downloaded the PCL5 and PCL6 Driver, the universal driver PCL5 V5.2, I have loaded new Firmware from the HP site to the Printers. I have tried printing direct to the printer and also spooling
Now before we go further I can actually get the PDF to print but I have to open the properties for the printer before hitting ok, then it prints.
This is not an answer for the users I have, most of them right click on the document and click print and it just sits there no print job shows in the printer and no spooling windows pop up.
Other than calling HP and having them point the finger at Adobe and vise versa, I am at my wits end.
I have downloaded the PCL5 and PCL6 Driver, the universal driver PCL5 V5.2, I have loaded new Firmware from the HP site to the Printers. I have tried printing direct to the printer and also spooling
Now before we go further I can actually get the PDF to print but I have to open the properties for the printer before hitting ok, then it prints.
This is not an answer for the users I have, most of them right click on the document and click print and it just sits there no print job shows in the printer and no spooling windows pop up.
Other than calling HP and having them point the finger at Adobe and vise versa, I am at my wits end.
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3 Comments
Try this driver - HP LaserJet 2200 PCL5n
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=28861&prodNameId=28868&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=lj-5817-2
There are some issues with the universal driver and the P2055DN
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=28861&prodNameId=28868&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=lj-5817-2
There are some issues with the universal driver and the P2055DN
I will try that ASAP and let you know what I find.
Also I was incorrect in the fact that they cannot right click and say print but most times they need to select a page range and this doesn't give them that option.
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