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Adding template emails or responses in Outlook 2003.

Posted on 2011-03-17
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Last Modified: 2012-06-27
If I need to ask for certain items, I would like to be able to select from a "standard or template" email, in order to expedite the requesting of information.

How can I achieve this?

Thanks,
JP
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Question by:easycapital
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Assisted Solution

by:TheGorby
TheGorby earned 500 total points
ID: 35158309
Take a look at the article below, either method should work for you:

http://support.microsoft.com/kb/258256
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Author Comment

by:easycapital
ID: 35159049
How do I use that for when somone sends me an email.  I can't seem to choose a form / template for the reply message.

I could also use a signature, but that does not seem correct.

Thanks,
JP
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LVL 11

Expert Comment

by:TheGorby
ID: 35159167
Well there's really no way to manually reply using a template; however, if you know that these emails you're receiving will contain certain words that other emails you receive will not contain, then you can set up a rule to automatically reply with a specific template (see screen shot). Otherwise, when you received an email you would just manually open the corresponding template and manually enter the sender's address as the recipient.
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Author Comment

by:easycapital
ID: 35159687
So far, using the message as a signature seems to be the only way to manually respond to emails, and use a specific starting point in the email.  Weird.

JP
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Expert Comment

by:TheGorby
ID: 35159829
Yep, I'm not sure why Microsoft wouldn't include that functionality but it would seem they didn't. Another option is this 3rd-party add-in, but it's not free unfortunately.
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Accepted Solution

by:
TheGorby earned 500 total points
ID: 35159836
Oops, here's the link:

http://replywith.4team.biz/
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Author Closing Comment

by:easycapital
ID: 35159884
Unfortunately the template only works for new emails and I am not sure that I can install 3rd party software w/out getting the IT guys involved.

Thanks,
JP
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