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Sonicwall Virtual Assist Server

Posted on 2011-03-17
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Last Modified: 2012-06-27
I am trying to setup Virtual Assist on my sonicwall NSA 3500 and the sonicwall document is useless. When I used the client to become a technician or a client, it asks for the server address. What is this server adress and what am I supposed to do from there? I tried to enter my own computer IP, the Sonicwall IP and it does not work and the documentation does not even mention this settings and what you need to do unless I am missing something. Any help would be greately appreciated

Thanks!
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LVL 33

Accepted Solution

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digitap earned 500 total points
ID: 35159817
let's start with the config. would you review the link below and make sure the settings line up? we'll have a good baseline before troubleshooting if they do line up.

https://www.fuzeqna.com/sonicwallkb/consumer/kbdetail.asp?kbid=7951
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Author Comment

by:Information Technology
ID: 35160104
That is very helpfull!!! I will review and let you know. Thanks!!!
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Author Closing Comment

by:Information Technology
ID: 35160247
Thank you!!
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LVL 33

Expert Comment

by:digitap
ID: 35160265
you're welcome. thanks for the points!
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