Solved

Outlook GAL missing contacts after some period of time

Posted on 2011-03-17
5
584 Views
Last Modified: 2012-05-11
Hi everyone,

I have a weird one; user is missing multiple contacts from the GAL; when i rebuild the Outlook profile and resync with the server, the GAL is fine; populates all the proper email addresses; after some time, most of the disappear! Any thought?
0
Comment
Question by:soniczoom5
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 31

Accepted Solution

by:
MegaNuk3 earned 500 total points
ID: 35159082
Are you on Exchange 2007 SP3? If not, then update to SP3 and we'll go from there...

Sounds like you have an out of date OAB so do:
Ensure your OAB has the E2K7 server as the OAB generating server and that the OAB has web distribution enabled then do:
EMS
Get-OfflineAddressBook | update-offlineAddressBook
Wait 15 minutes
Restart msexchangeFDS service on CAS server
Wait 5 minutes
Restart Outlook and see if it can download the OAB
0
 
LVL 1

Author Closing Comment

by:soniczoom5
ID: 35234521
thanks!
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 35236808
Did you upgrade to SP3 and that fixed the issue?
0
 
LVL 1

Author Comment

by:soniczoom5
ID: 35236889
no, i deleted the OAB and then followed your instructions
0
 
LVL 31

Expert Comment

by:MegaNuk3
ID: 35236897
Ok, thanks for the extra information
0

Featured Post

Salesforce Has Never Been Easier

Improve and reinforce salesforce training & adoption using WalkMe's digital adoption platform. Start saving on costly employee training by creating fast intuitive Walk-Thrus for Salesforce. Claim your Free Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Server 2012 R2 SChannel Error 57 95
How to add space to a free business gmail box 3 26
Exchange 2013 Message Tracking 3 33
group calendar 7 13
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question