Avaya 5610SW IP Phones and Sonicwall NSA240
Posted on 2011-03-17
I now have four Avaya 5610SW IP phones up and running through a Sonicwall NSA240, into our AVAYA IP 500 Control Unit/IP Office Manager V7. Got two more 5610SW, and had them prepped, with the same settings as the other phones. When sent off to the customer home offices, they both return the same error message:
IKE Phase 2 no response
3997700:18 Module Notify:305
397700:0 Module: IKMPD:353
I've checked the Sonicwall appliance log, and nothing stands out...what should I be looking for? There are 6 total licenses on the Avaya side , using only 4 currently.
Any suggestions/assistance would be appreciated.