Solved

HP ML 330 G6 with SA P410/256 will not POST when we add disk 4

Posted on 2011-03-17
7
1,044 Views
Last Modified: 2012-05-11
We have a HP ML 330 G6 with SA P410/256 as an add on card.
This server also has a B110i Adapter built in.

It will start Windows 2008 and the data on the RAID 5 array is good.
But when we add the intended hot spare disk the server will cut power after about two seconds (before any action appears on screen) red LED on front bezel.
Remove disk 4 and it boots like a charm. We have tried rotatng disks, cables, ports etc.

Details : HP ML330 T6 E5504 1P/4C 2GB 250GB NHP DV part : 504055-421
Boot sector RAID 0 on B110i 2 X HP SATA 250GB 7.2K NON HOT
PLUG LFF (3G)   part :571232-B21

HP Smart Array P410/256MB 2 Int ports  part number ;462862-B21 (flashed w latest code)
Cable: HP NHP INT SAS/SATA 4 PORT CBL KIT part number 487734-B21
SATA DIsks Seagate 400.0 GB    ST3400620NS


Question: Is this HP intention (by design) ? Is Non hot plug Systems not allowed to be configured with a hot spare  ?
0
Comment
Question by:Wired69
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 38

Expert Comment

by:Hypercat (Deb)
ID: 35160646
This sounds like a hardware problem to me. Is the server new/still under warranty? I'd be inclined to call HP on this one, as I've never heard of this happening on a properly working SmartArray controller.
0
 

Author Comment

by:Wired69
ID: 35160722
HP first line service replaced the SA P/410 adapter with no change of behaviour.
The second line support eventually refused to help because these Seagate drives are NOT HP branded.
Tomorrow we have HP branded drives coming in and I will report back (but honestly it happens before the drives have communicated with BIOS).
0
 
LVL 5

Expert Comment

by:rorybreen
ID: 35160796
Sometimes the firmware on the drivers themselves need updating..

Have you checked to see if the Seagate drives are running the latest firmware ?

Are they all running the same level of Firmware ?

Good luck.
0
Create the perfect environment for any meeting

You might have a modern environment with all sorts of high-tech equipment, but what makes it worthwhile is how you seamlessly bring together the presentation with audio, video and lighting. The ATEN Control System provides integrated control and system automation.

 

Author Comment

by:Wired69
ID: 35161069
I will have to check onsite tomorrow, It is 3AEG on all curently connected drives, and I think they were purchased with near consecutive serial numbers.
0
 

Accepted Solution

by:
Wired69 earned 0 total points
ID: 35165064
It was 3 AEG on the fourth drive as well.
When I tested  4 X HP SATA 250GB 7.2K NON HOT  PLUG LFF (3G)   part :571232-B21 on the P 410 adapter boot was permitted.
It also accepted to boot with 3x SATA DIsks Seagate 400.0 GB    ST3400620NS and one HP SATA 250GB 7.2K NON HOT  PLUG LFF (3G).
So it seems it is a prerequisite that at least one of the disks in a setp with hot spare is HP branded.

 
0
 
LVL 70

Expert Comment

by:Qlemo
ID: 35763200
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Want Experts Exchange at your fingertips?

With Experts Exchange’s latest app release, you can now experience our most recent features, updates, and the same community interface while on-the-go. Download our latest app release at the Android or Apple stores today!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Usually shares are where we want them for our users and we tend to take them for granted. There are times, however, when those shares may disappear causing difficulty for your users. One of the first things to try is searching for files that shou…
More or less everybody in the IT market understands the basics of Networking, however when we start talking about Storage Networks, things get a bit dizzier, and this is where I would like to help.
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
Suggested Courses

628 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question