Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Hp officejet 8500 printer redirection

Posted on 2011-03-17
2
Medium Priority
?
850 Views
Last Modified: 2012-05-11
I have an office environment where there is an HP Officejet 8500g that is attached to the workgroup via ethernet connection. The client is question is windows7 and the are connecting to a Windows server 2003 terminal server. The printer shows up when logged into the ts and we can print a Windows test page, but when I try to print from Adobe acrobat reader or BusinessWorks, it will only print the header portion of the page. When I do print preview in either program, we see the entire page. I don't even know where to start troubleshooting this.
0
Comment
Question by:Uptime Legal Systems
2 Comments
 
LVL 6

Author Comment

by:Uptime Legal Systems
ID: 35160771
I should add that I can print the same documents without issue when printing locally.
0
 
LVL 16

Accepted Solution

by:
Kevin Hays earned 2000 total points
ID: 35246143
can you bring up notepad and print from it?
0

Featured Post

2017 Webroot Threat Report

MSPs: Get the facts you need to protect your clients.
The 2017 Webroot Threat Report provides a uniquely insightful global view into the analysis and discoveries made by the Webroot® Threat Intelligence Platform to provide insights on key trends and risks as seen by our users.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In the wake of AWS' S3 outage, we want to discuss the importance of storage and data diversification in the event of a hack, crash, or system disruption. We spoke with Experts Exchange’s COO Gene Richardson for a deeper understanding.
The decision to migrate to the cloud is not a simple one—many factors, such a cost, ease of use, and ongoing maintenance come into play. The goal is always for cloud platforms to make storage and backups more seamless and effective. Here’s a look at…
Need to grow your business through quality cloud solutions? With everything required to build a cloud platform and solution, you may feel like the distance between you and the cloud is quite long. Help is here. Spend some time learning about the Con…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …

926 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question