Solved

Cluster resource '<CNAME> EXCH-MAIL' (resource type '', DLL 'clusres.dll') either crashed or deadlocked.

Posted on 2011-03-17
5
2,856 Views
Last Modified: 2012-05-11
We had a the following issue cause an outage  for our exchange cluster

Event ID 1230

Cluster resource '<Cname>' (resource type '', DLL 'clusres.dll') either crashed or deadlocked. The Resource Hosting Subsystem (RHS) process will now attempt to terminate, and the resource will be marked to run in a separate monitor.

followed by

Event ID 1146

The cluster resource host subsystem (RHS) stopped unexpectedly. An attempt will be made to restart it. This is usually due to a problem in a resource DLL. Please determine which resource DLL is causing the issue and report the problem to the resource vendor.

This was on the Active node and actually caused an outage that lasted till we rebooted both systems.

I've gone through our logs and there are no indications of what caused this issue. and I'm getting pressed to provide a root cause.

0
Comment
Question by:edhensley
  • 2
  • 2
5 Comments
 
LVL 25

Expert Comment

by:Tony1044
ID: 35164346
One posting here seems to indicate there is a fix in SP2 for 2008 or a hotfix available directly:

http://support.microsoft.com/kb/950811

Further information from MS seems to suggest that they were seeing it and it wasn't directly related to a particular resource or resource type on the cluster, but that a third-party update may be required:

http://social.technet.microsoft.com/Forums/en-US/winserverClustering/thread/7dd7e69c-84b4-4bfa-9fb2-99f0a79a319f
0
 

Author Comment

by:edhensley
ID: 35165024
Sorry I should have noted that system is SP2 and fully patched.
I review the 2nd link but its seems to be a communication issue to the sans.
0
 
LVL 26

Expert Comment

by:e_aravind
ID: 35165074
Any other 3rd party links? like NetApp SnapDrive service...are they fine

Do we see any other related issue(s) @ the SYSTEM logs?
0
 
LVL 25

Accepted Solution

by:
Tony1044 earned 250 total points
ID: 35165738
Ah ok.

The second link I provided does have a response from MS saying they updated third party software - presumably something storage related.
0
 

Author Closing Comment

by:edhensley
ID: 35171900
Issue appears to be a communication issue with my SAN.

The server is on a VM host with 4 other servers all of which are on the same VM switch that connects to the SAN.  

By adding an additional nic on the VM switch connected to the san, the underlying issue seems to be resolved.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
A procedure for exporting installed hotfix details of remote computers using powershell
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now