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Blank Emails coming from Exchange

Posted on 2011-03-17
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Last Modified: 2012-05-11
Hi, I have been trying to work out over the last couple of days as to why some of emails that are coming through Exchange 2010 are blank in the body.

Some info on our systems.
We are running SBS 2011 and we have a mix of office XP, 03, 07,  10.
The issue is only happening on a Office XP and 2010. I loaded 2003 onto the computer with XP and haven't seen the issue reoccur. With Office 2010 my main emails are fine that come through a pop3 connector but i have created a shared mailbox that is setup as a catch all stray emails, this too is connected via the pop connector.

Things I have done so far:
Opened the emails in out look anywhere.
Opened the emails in outlook 03, 07
Turned off all Exchange Filters / anti-spam

Don't really know where to go from here.

Here is one of the message headers from an email that is blank

Thank you for any help


Received: from BPA-D-SERVER01 (127.0.0.1) by BPA-D-SERVER01.domain.local
 (127.0.0.1) with Microsoft SMTP Server id 14.1.270.1; Fri, 18 Mar 2011
 01:24:21 +1000
Received: by [BPA-D-SERVER01.domain.local (Microsoft Connector for POP3
 Mailboxes)] id <"{5FA809F1-9CA2-4D5C-A2FA-465F7C99DDF7}"@domain.local>; Fri,
 18 Mar 2011 01:24:21 +1000
Resent-Sender: <pop3connector@domain.local>
Return-Path: <bounce@ientrynetwork.net>
Delivered-To: brian.krisanski@domain.com
Received: from bne3-0004mmr.server-mail.com (bne3-0004mmr.server-mail.com
 [203.147.156.116])	by bne3-0001mbs.server-mail.com (Postfix) with ESMTP id
 E171665091	for <brian.krisanski@domain.com>; Fri, 18 Mar 2011 01:22:53 +1000
 (EST)
Received: from bne3-0001mz.server-mail.com (bne3-0001mz.server-mail.com
 [203.147.156.209])	by bne3-0004mmr.server-mail.com (Postfix) with ESMTP id
 CE83EC008	for <brian.krisanski@domain.com>; Fri, 18 Mar 2011 01:22:53 +1000
 (EST)
Received: from cnl1.ientrynetwork.net ([66.28.139.229])	by
 bne3-0001mz.server-mail.com with -	id LFNp1g00Y4x99mi01FNsFy; Fri, 18 Mar
 2011 01:22:53 +1000
Received: from gil.ientry.com (localhost.localdomain [127.0.0.1])	by
 cnl1.ientrynetwork.net (Postfix) with SMTP id 0C46A41804E	for
 <brian.krisanski@domain.com>; Thu, 17 Mar 2011 07:22:48 -0400 (EDT)
DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple; d=ientrynetwork.net;
	s=ientry; t=1300360968;
	bh=XqqubTDHWCgc/t9dh+4kIxUun8EZWkNJZ/OKvk4IqSQ=;
	h=From:To:Reply-To:Subject:Message-ID:List-Unsubscribe:Mime-Version:
	 Content-Type:Date;
	b=G/NgJfsuPMp+9e2CdbFFZlDD/haQstPliwAjSftswJ7Bad5zfGMzZlj9XUjgirE0c
	 Se1f0CuaTPD66zq4SPASW1vWn+kyZB/M4wJgNkjeJlyqAriEeWzrcYBhRA/a2jY14T
	 uqRTjznMybz82yrdYc+UZ+jj5GOHLxcF4J5DBP4Y=
From: SmallBusinessUpdate <smallbusinessupdate@ientrynetwork.net>
To: <brian.krisanski@domain.com>
Reply-To: <support@ientry.com>
Subject: What Can You Learn About Marketing From Two Guys In The Vending Industry?
X-Mailer: iEntrymailer-2
X-iiRefcode: 2040881-14023101-138190129-0-10
Message-ID: <8ck.14023101.138190129.0.al@ientrynetwork.net>
List-Unsubscribe: <http://attrack.ientrynetwork.net/05-2040881-14023101-138190129-0-10-228>
MIME-Version: 1.0
X-Campaign-ID: <2040881>
Content-Type: multipart/alternative; boundary="750e8b3d8ae8997"
Date: Thu, 17 Mar 2011 07:22:48 -0400
X-MS-Exchange-Organization-AuthSource: BPA-D-SERVER01.domain.local
X-MS-Exchange-Organization-AuthAs: Anonymous
X-EsetId: B2F77B2F39017369ADF17B743B5235

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Question by:swibrow
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4 Comments
 
LVL 35

Expert Comment

by:Cris Hanna
ID: 35162450
so you're using the SBS Pop3 connector?

Office XP is not supported with Exchange 2010 SP1

Is there a reason why you're using the pop3 connector and not having mail come straight to exchange?
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Author Comment

by:swibrow
ID: 35162641
Yes we are using the pop3 connector.

I read that online so i upgraded it to 03

Still having the same issue with office 2010

The company can not go a day with out email access and our old sbs 2008 server had issues and was down for 2 days, pop is reliable and if the server crashes we can add activate the pop accounts on each computer. only 20 computers in the office.
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Accepted Solution

by:
swibrow earned 0 total points
ID: 35194638
Would like to add that I converted the mailbox to a Regular mailbox and added the account in outlook 2010 as a User and i can see all the body info. What would be stopping me from viewing other mailboxes? I have full permissions on the mailbox
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Author Closing Comment

by:swibrow
ID: 35292598
Not really a solution, but working via another method
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