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After office 2010 upgrade office files are gone

Posted on 2011-03-17
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Last Modified: 2012-06-27
I upgraded to office 2010 on a machine that is running win xp sp3.  After upgrading, office doesn't show up.  No files are present in the program files\microsoft office\office14.  I removed the old office files, all the microsoft office folders, reg files in hklm\software\microsoft\office.  Rebooted, reinstalled and same result.  How can I get office loaded?  Is there some files I am missing to delete that is stopping me?

Loaded from the network share many times with no problem.

Thanks.
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Question by:Rodlab
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by:wellous
ID: 35166388
Hi Rod,

Pls follow the following steps in this link
http://www.addictivetips.com/windows-tips/how-to-upgrade-to-office-2010/

Good luck!
Wellous
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Rodlab earned 0 total points
ID: 35168878
Thanks for the post wellous, but that did not work.  

I am going to reload the machine.  Looks like the profile has gotten corrupt.
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Expert Comment

by:wellous
ID: 35175004
No problem,
best of luck,
Wellous
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Author Closing Comment

by:Rodlab
ID: 35196743
the only suggestion did not work.  I found the solution.
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